Course Portfolio

Management & Leadership Series

• Advanced Project Management
• Basic Business Management: Boot Camp for Business Owners
• Business Leadership: Becoming Management Material
• Change Management: Change and How to Deal with It
• Coaching: A Leadership Skill
• Conversational Leadership
• Delegating: The Art of Delegating Effectively
• Enterprise Start-Up and Development
• From Boss to Leader
• Intermediate Project Management
• Inventory Management
• Leadership Skills for Supervisors
• Manage People and Performance
• Performance Management
• Women and Leadership: Owning Your Strengths and Skills

Internet Series

• Basic Internet Marketing
• Building a Brand on Social Media
• Conducting Accurate Internet Research
• Creating a Google Adwords Campaign
• Creating Winning Webinars: Getting Your Message Out
• Digital Citizenship: Conducting Yourself in a Digital World
• E-Commerce Management
• GDPR Readiness: Creating a Data Privacy Plan
• GDPR Readiness: Getting Your Message Out
• Growth Hacking
• Introduction to E-Mail Marketing
• Kickstarting Your Business with Crowdsourcing
• Marketing with Social Media
• Online Tools for Small Business
• Promoting a Marketing Webinar
• Writing for the Web

Sales & Marketing Series

• Body Language: Reading Body Language as a Sales Tool
• Building Relationships for Success in Sales
• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Cold Calling and Prospecting
• CRM: An Introduction to Client Relationship Management
• Developing a Marketing Plan
• Dynamite Sales Presentations
• Generating Prospects
• How to Get an Appointment with Anyone
• Identify and Evaluate Marketing Opportunities
• Marketing and Sales Clinic
• Marketing for Small Businesses
• Negotiating for Results
• Networking for Success
• Prospecting for Leads Like a Pro
• Sales Effectiveness: Selling Smarter
• Sales Strategies for Overcoming Objections and Closing the Sale
• Selling Professional Services
• Social Selling for Small Businesses
• Story Marketing for Small Businesses
• Successful Public and Private Sector Tendering
• Telemarketing: Using the Telephone as a Sales Tool
• Trade Shows: Getting the Most Out of Your Experience

Personal Development

• Active Listening
• Anger Management: Understanding Anger – Yours and Others
• Becoming a Better Learner
• Being a Team Player
• Building Your Self-Esteem and Assertiveness Skills
• Controlling Anger Before it Controls You – A One Day Primer
• Creative Thinking and Innovation
• Developing Your Executive Presence
• Emotional Intelligence
• English as a Second Language: A Workplace Communications Primer
• Getting Stuff Done!
• Getting Your Job Search Started
• Goal Setting
• How to Create a Dynamic Job Portfolio
• How to Master the Art of Body Language
• Identifying and Combatting Fake News
• Influence and Persuasion
• Mastering the Interview
• Manage Personal Work Priorities and Professional Development
• Managing Pressure and Maintaining Balance
• Personal Brand: Maximising Personal Impact
• Self-Leadership
• Speak Easy: Conquering your Fear of Speaking in Public
• Stress Management
• Stress Relief and Stress Reduction – A One Day Primer

Customer Service Series

• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Customer Care on the Telephone
• Customer Service Training: Managing Customer Service
• Critical Elements of Customer Service
• Effective Complaint Handling

Event Management Series

• Conference and Event Management
• Coordinating Meetings and Minor Events
• Event Management Fundamentals
• Hosting a Successful Road Show
• How to Arrange a Public Relations Event

Train-The-Trainer Series

• Advanced Skills for the Practical Trainer
• Developing a Training Needs Analysis
• Developing Your Training Program
• Facilitation Skills
• Making Training Stick
• Measuring Training Results
• Survival Skills for the New Trainer
• The Practical Trainer
• Training with Visual Storytelling
• Using Activities to Make Training Fun

Health & Safety Series

• An Environmental Audit Primer
• Developing a Safety Procedures Manual
• Emergency Preparedness and Response
• Managing Contractor Safety
• Managing Shift Work
• Planning for Workplace Safety
• Safety in the Workplace
• Workplace Ergonomics – Injury Prevention Through Ergonomics
• Workplace Health and Safety: The Supervisor’s Role and Responsibilities

Business & Strategy Series

• Accounting Skills for the New Supervisor
• Advanced Writing Skills
• An Environmental Audit Primer
• Auditing – Understand, Perform and Deliver
• Balanced Scorecard Basics
• Basic Business Management
• Becoming a Progressive Employer
• Branding: Creating and Managing Your Corporate Brand
• Budgets and Managing Money
• Building a Consulting Business
• Building an Online Business
• Business Ethics: The Ethical Conduct in a Business Environment
• Business Image and Etiquette: Gaining the Extra Edge
• Business Process Management
• Business Succession Planning: Developing and Maintaining a Succession Plan
• Business Writing Techniques that Guarantees Results
• Code of Conduct: Setting the Tone for Your Workplace
• Collaboration
• Communication for Small Business Owners
• Communication Strategies
• Continuous Improvement with Lean
• Creating a Positive Work Environment
• Creating Winning Proposals
• Critical Thinking
• Crisis Management
• Current Project Management Techniques to Increase Effectiveness
• Developing a High Reliability Organisation
• Digital Transformation
• Effective Planning and Scheduling
• Employee Motivation
• Encouraging Sustainability and Social Responsibility in Business
• Environmental Sustainability: A Practical Approach to Greening Your Organisation
• Ensure Team Effectiveness
• Entrepreneurship 101
• Financial Management for the NON-Financial Manager
• Fostering Innovation
• Generation Gap: Closing the Generation Gap in the Workplace
• Giving Effective Feedback
• Global Business Strategies
• Honing and Delivering Your Message
• Human Resources Training: HR for the NON-HR Manager
• Inventory Management
• Intrapreneurship
• Knowledge Management
• Lean Process Improvement
• Logistics and Supply Chain Management
• Making Your Business Better
• Manage Budgets and Financial Plans
• Manage Projects
• Managing Across Cultures
• Managing the Virtual Workplace
• Meeting Management: The Art of Making Meetings Work
• Motivation Training: Motivating Your Workforce
• NLP: An Introduction to Neuro Linguistic Programming
• NLP Tools for Real Life
• Problem Solving and Decision Making
• Process Improvement with Gap Analysis
• Project Management Fundamentals
• Project Planning: All You Need to Know
• Provide Mentoring and Coaching within the Workplace
• Public Relations Bootcamp
• Public Speaking: Presentation Survival School
• Public Speaking: Speaking Under Pressure
• Purchasing and Procurement Basics
• Research Skills
• Risk Management
• Six Sigma: Entering the Dojo
• Skills for the Administrative Assistant
• Strategic Planning
• Supervisor Training: The Professional Supervisor
• Supplier Partnering
• Team Building: Developing High Performance Teams
• Teamwork: Building Better Teams
• Time Management: Getting Organised for Peak Performance
• The Minute Taker’s Workshop
• Working Smarter Using Technology to Your Advantage
• Working with the Media: Creating a Positive Working Relationship
• Workplace Ergonomics
• Workplace Success: Eight Key Skills You’ll Need
• Writing a Business Plan
• Writing Report and Proposals

Human Resources Series

• Appreciative Inquiry
• Beyond Workplace Politics: Using Social and Emotional Competencies
• Building Better Team
• Bullying in the Workplace
• Cannabis and the Workplace
• Conducting Effective Performance Reviews
• Conflict Resolution: Getting Along in the Workplace
• Conflict Resolution Clinic: Dealing with Difficult People
• Creating a Talent Management Program
• Creating a Workplace Wellness Program
• Creating Successful Staff Retreats
• Developing a Lunch and Learn Program
• Disability Awareness: Working with People with Disabilities
• Dispute Resolution: Mediation through Peer Review
• Diversity Training: Celebrating Diversity in the Workplace
• Employee Absenteeism
• Employee Accountability
• Employee Dispute Resolution: Mediation through Peer Review
• Employee Recognition: Appreciating Your Workforce
• Employee Motivation
• Generation Gap: Closing the Generation Gap in the Workplace
• Hiring for Success: Behavioural Interviewing Techniques
• Interviewing Skills
• Inspire, Motivate and Educate – A One Day Primer
• Job Design – A One Day Primer
• Managing Difficult Conversations
• Mobbing in the Workplace
• Onboarding: The Essential Rules for a Successful Onboarding Program
• Orientation Handbook: Getting Employees off to a Good Start
• Performance Management: Managing Employee Performance
• Recruitment, Selection and Interviewing Skills
• Successfully Managing Change
• Talent Management
• Tough Topics: Talking to Employees about Personal Hygiene
• Transgender Employees: Creating an Inclusive Work Community
• Workplace Diversity Training: Celebrating Diversity in the Workplace
• Workplace Harassment: What It Is and What to do About It
• Workplace Violence: How to Manage Anger and Violence in the Workplace.

Customised Learning Solutions Tailored to Your Team's Success

At Corporate IQ, our commitment to your success goes beyond our listed courses. If you don’t find a specific course you’re looking for in our portfolio, we invite you to connect with us. We thrive on tailoring solutions to meet your unique needs.

Whether it’s creating a new course, combining modules from different offerings, or developing a specialised training program exclusively for your company – we’ve got you covered. From induction and product training to sales and customer service programs, our courses can be customised to elevate your team’s performance.

Reach out to us today for a personalised quote and more information on how we can craft a training solution designed specifically for your team’s success. Your vision, our expertise – let’s make it happen.

Corporate IQ

Email Us: helpdesk@corporateiq.co.za

Toll-Free: 0860 023 970

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